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Post by shiyabul on Aug 20, 2024 0:59:14 GMT -5
Further, it reduces the cognitive load on the user, improving the user’s experience. Leverage Font and Styles. This helps to create visual interest and emphasize important text. Using fonts and styles like bolding and italics helped us draw attention while ensuring the text remains readable and easy to comprehend. We limited ourselves to a few fonts and sizes to create a sense of consistency. Considerate of Images. We ensured that all images used https://lastdatabase.com/ were relevant to the material and of the highest quality. To provide an optimal user experience, we also ensured to correctly align photos and text, considering that people typically read from left to right. Allow for User Feedback. Before launching the site to the entire team, we asked a small group of agents to use it for a week. Afterward, we followed up with the agents to identify any issues, comments, or suggestions. Additionally, we have a survey on the welcome page so that users can provide feedback. Training Users To Use the KMS (And Getting Their Buy-in) We made a mid-way decision to review our progress on the site with call center leadership and the account leadership to ensure that continuing the development of the KMS was the right decision.
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